Privacy Policy
Table of Contents
Nimbulink LLC ("Nimbulink," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software products, platforms, mobile applications, and related services (collectively, the "Services").
1. Information We Collect
Information You Provide
- Account Information: Name, email address, password, role, and organization affiliation.
- Profile Information: Profile photo, biography, contact details, and name pronunciation.
- User Content: Files, data, documents, and communications you create or submit through the Services.
- Communications: Messages sent through our inbox feature, announcements, and support requests.
Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
- Log Data: IP address, browser type, access times, and referring URLs.
- Location Data: General location derived from IP address (we do not collect precise GPS location).
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process and manage your account and authentication
- Facilitate core platform activities and collaboration features
- Send notifications about relevant updates, messages, and system changes
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve user experience
- Ensure security and prevent fraud
- Comply with legal obligations
3. Data Sharing & Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Within Your Organization: Administrators and other authorized users within your organization may access relevant data as part of normal platform usage.
- Service Providers: We work with third-party providers (cloud hosting, email delivery, error monitoring) who process data on our behalf under strict confidentiality agreements.
- Legal Requirements: We may disclose information when required by law, regulation, or legal process.
- Safety: We may share information to protect the rights, safety, or property of Nimbulink, our users, or the public.
4. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (TLS/SSL) and at rest (AES-256)
- Firebase Authentication for secure identity management
- Regular security audits and vulnerability assessments
- Access controls and role-based permissions
- Secure cloud infrastructure hosted on AWS
5. Data Retention
We retain your information for as long as your account is active or as needed to provide our Services. When you or your organization requests deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request a portable copy of your data in a machine-readable format.
- Objection: Object to certain types of data processing.
- Restriction: Request that we restrict processing of your data.
To exercise these rights, contact us at privacy@nimbuslearnapp.com.
7. Cookies & Tracking
We use cookies and similar technologies to:
- Maintain your login session and preferences
- Analyze platform usage and performance
- Improve the quality of our Services
We do not use cookies for advertising or third-party tracking. You can manage cookie preferences through your browser settings.
8. Children's Privacy
Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at privacy@nimbuslearnapp.com.
9. International Data Transfers
Our Services are hosted in the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of the Services after changes become effective constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@nimbuslearnapp.com
- Website: nimbuslearnapp.com